Return Policy
Instructions
Please note that all sales are final and products may only be returned within 7 days of receipt should damages be found on the item(s).
Please contact us via enquiry or email regarding return of products. Please allow us 2-3 working days to investigate the matter and depending on the complexity of the issue, we may open further investigations that could delay resolution. During such investigations, we may reach out to you for additional information and any assistance you could provide would be greatly appreciated and would expedite the our investigations and consequently, resolution of the issue.
Please state in your email:
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The name of the product.
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The reason for returning said product.
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Supporting evidence, which would include but not be limited to:
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Images of defective or unsatisfactory product(s).
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Image/Screenshot/Email of your receipt.
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Other information that could assist us with our investigation.
Once we have concluded our investigation, we will reach out to you with a resolution email.